Overcoming the ‘Cultural Cringe’

by nick on August 5, 2010

Like the majority of white, British males I have an inflated sense of the importance of my position in the world. The English education system and the BBC do this to us – they remind us that our nationality and gender have been disproportionately influential for much of modern history. The contribution of women and other people from other ethnic backgrounds is often hidden, as is the considerable negative impact of the white male.

Because of this I am intrigued by the Australian “cultural cringe”, an inherent fear that what you have to offer does not match up to international standards, even when there is plenty of evidence to the contrary.

I experienced my own cultural cringe when delivering some governance workshops last week. As part of the NDS “Good Governance” regional networks, Matrix on Board are running a series of sessions for Boards and CEOs; the most recent topic was Strategic Planning.

Most Boards and Committees that oversee small and medium sized disability organisations are made up of committed and dedicated volunteers with a direct connection to the disability in question. Most members that attend our sessions are retired and have some history of direct service provision and the presentations are targeted towards this group.

Half the participants in the Western Sydney session were from one Board. This Board was unlike most of the ones we deal with and had been very successful in their goal of recruiting professionals from the private sector. I was facing a management consultant, the CEO of an engineering company, CFO of a chemical manufacturer and two other private sector senior managers.

I was suddenly nervous – what could I have to teach these guys? What were they going to think about my back-to-basics, plain English way of explaining Strategic Planning? Were they going to mock my reinterpretation of classic planning tools for the community sector? Would they dismiss my trying to balance the mission impact and the financial bottom line?

As I have to concede the truth about my position in the world and Australians have to recognise the quality of their cultural contribution, those of us that work in the non-profit sector need to acknowledge that we have a lot to teach the private sector.

Driving home after the session I listened to a podcast from The Economist [LINK] that explored ways that non-profits can be stronger, leaner and more focussed than many for-profit companies. Back home I went through the evaluation forms and saw that the professional Board members had enjoyed the session and learned new information to assist them in their role.

I recognised my cultural cringe, I had made the mistake of assuming that the non-profit world had nothing to give the commercial world. Our purpose at Matrix on Board is to inform, resource and strengthen non-profits. We also have a lot to teach people from the private sector who are involved in it, to show them our way of working and show them with pride.

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Westside Story

by siena on July 16, 2010

By Siena Balakrishnan

I wake at 6am to drive to Derby about 215km from Broome. Four- wheel drive course – check, 100 series Landcruiser – check, Money Management Workers – check… and as we head off along the famous Gibb River Road, I think about how lucky I am to get out into such beautiful country.

I meet up with Johanna Kitching, the Team Leader in Derby and Bronwyn Callaghan, a Money Management Worker, they are lovely ladies – armed with butchers paper, MoneyBusiness kit and food for our two days “out bush”. They are also well prepared with their tunes – it’s not a road trip without tunes and the iPod is good to go playing a bit of country, a lot of R&B and a few random rock songs for me to sing along to.

It’s about four hours to the first stop, Imintji. As we drive into this quiet community we spot one of the ladies that we’ve spoken to on our previous visits – she asks us to go around to each house and gather the crowd. We knock on doors and chat to people as they sit on verandas… slowly a crowd gathers; it’s mainly mums and their children and a couple of blokes watching from the outer edges.

We introduce ourselves, and Johanna talks about the Derby Money Management service. People listen. We go on to discuss money and what we spend our money on – writing a list as people name items like fuel, food, clothes. From there we talk about how we prioritise our spending – we bring out the MoneyBusiness cards and distribute a couple around the group – you feel the air soften and people start to join in and have a laugh, they also start to talk about what’s on the cards – “New Clothes” these are not important but “Fuel” is very important.

We also work to draw up a budget – it’s hard as Winun Ngari Aboriginal Corporation provide a lot – housing, water, electricity, even cars. Johanna lets them know that the Money Management team can sit down and do an individual budget.

One lady asks about banks– she wants to get a loan for a car. Another lady mentions saving for Christmas and another lady wants to set up Centrepay to pay off $700 worth of repairs on her laptop. We work one-on-one trying to give information and get to the crux of these issues.

The workshop is successful and we leave Imintji on a high. After a night at Mt Elizabeth Station we head to Ngallagunda and Kupangarri – there are funerals that people are travelling for. The communities are quiet but the few people around will talk to Johanna and Bronwym as they have family in these places. Not wanting to intrude, we have a quick but slightly solemn chat, leave a few flyers, cards and brochures of the Money Management service and head back to camp.

It’s been a mixed trip. On our way home we stop for a swim at Manning Gorge – it’s beautiful; clear cool water and no crocs! It’s a good chance to talk to Johanna and Bronwyn about what’s going on in Derby and their worlds. Apparently there’s going to be a marsh party (Derby folk love to party on the marshes – they bring down tunes and drinks and dance the night away) and there’s talk of upcoming races and festivals – the dry season is in full swing. It’s these moments I really treasure – having the time and the space to hear and share stories.

We drive the six hours back to Derby chatting about similar things, and also enjoy the silence and the songs. A lot to think about and appreciate, a lot that also stays with you on the drive home. Still I think about how lucky I am to get out into such beautiful country.

Siena July 2010 3

Siena July 2010 1Siena July 2010 2

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The Measure of it…

May 28, 2010

by Ashleigh Panozza, Administrator, at Matrix on Board in Sydney
My best friend over the last few weeks has become a measuring tape. “Why?” you may ask, because I’ve measured nearly every piece of furniture in the Sydney office to ensure it fits into our new open plan office.
I’ve been at Matrix on Board for just [...]

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A creative blog…

May 27, 2010

by Meryem Ali, Administrator, at Matrix on Board in Sydney
I thought it would be easy to write this blog, but has proven to be a fun challenge.
I have spent a bit of time musing over life at Matrix… what do I focus on? What style do I use? After all, at Matrix we do what [...]

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From Money Management Worker to Client Manager…

May 24, 2010

by Alicia Nas, Senior Client Manager, Financial Management Resource Support Unit, at Matrix on Board in Cairns
If someone said to me 5 years ago where do you see yourself in 5 years? I would never have said Far North Queensland!
5 years ago I was huddled around my heater enduring another cold winter in Tasmania. [...]

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Day 2 on the road to Wadeye

May 9, 2010

A continuation of the blog from Joy Handicott and Lorraine Erlandson, the Community Educators travelling on the MoneyMob Talkabout program
We left Wadeye at 7.50am to drive to Palumpa, arriving at 8.30am.
Today we worked with 2 middle year classes (26 students in total), in 2 separate sessions.
We used store catalogues (from Darwin) and calculators. After some [...]

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First MoneyMob community visit

May 6, 2010

from Joy Handicott, Community Educator, MoneyMob Talkabout, Darwin, Matrix on Board
Well, we’ve done it! We set off to Palumpa first thing this morning. Palumpa is 45km from Wadeye. The road was in really good condition so we had a good trip. Lots of kangaroos and wallabies hopping across the road, but no really bad road [...]

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Taxonomy of Planning: Is it a Strat Plan or is it a Biz Plan?

May 5, 2010

by Lisa Dive, Senior Client Manager, Management Support services, at Matrix on Board in Sydney
No no, not stuffing a plan to hang it over the mantelpiece. I’ve been pondering lately how we define and categorise the different types of planning jobs we do with clients.
Matrix on Board has a long history of doing both business [...]

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Why NFPs are Measured on a Balance Sheet

April 26, 2010

by Kirsten Forrester, General Manager of Matrix on Board for NSW
I have a lingering suspicion that I’m seen as a bit of a mercenary in the non-profits I’ve worked in, because I get and love the money side of things. I try and ignore that suspicion though, because I know that I always do what [...]

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A Perfect Launch

April 14, 2010

by Nerida Nettelbeck Managing Director.. On the launch of the MoneyMob Talkabout program by Jenny Macklin, Minister for Families, Housing, Community Services and Indigenous Affairs on 13 April 2010.
I woke up to the soothing sound of tropical rain falling on the tin roof of the Katherine Resort. As my mind became fully conscious and the [...]

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